Shipping Policy

We proudly ship worldwide.

Orders are processed promptly upon receipt of payment. Production timelines vary depending on the item, as certain pieces require additional preparation time. If you require delivery by a specific date, please contact us prior to placing your order to confirm availability.

Shipping methods and rates may be selected at checkout based on your preference. All shipments include tracking, and tracking details will be provided once your order has been dispatched.

Local pickup is available in Dalhousie NW, Calgary. Pickup arrangements will be scheduled once your order is ready.

Delivery & Order Accuracy

Once an order has been shipped, responsibility transfers to the courier.

Please inspect your order immediately upon delivery. If your item arrives damaged, contact us promptly at ayaglamboutique@proton.me with clear photos of the damage. We will assist in opening a claim with the courier where applicable.

If an incorrect item was sent, please notify us with photo proof. Upon verification, we will cover the return shipping cost and send the correct item at no additional charge. Returned items must be in original, unworn condition with all tags attached and are subject to inspection and approval prior to issuing store credit or exchange.